If a trader does not provide the required information you can make a claim to have your costs (if you have any) reimbursed. The 'Buying from business premises: on-premises contracts explained', 'Buying by internet, phone and mail order: distance contracts explained' and 'Buying at home: off-premises contracts explained' guides explain what these pre-contract requirements are. It is an important element of a contract that the trader must give you specific pre-contract information as set out in the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. You do not have the same legal rights if you buy a vehicle from a private seller as you do when you buy from a trader. You have the right to cancel most 'distance' contracts and you have a 14-day period in which to do so. If you buy a vehicle from a trader by distance means, such as from their website, you have extra rights under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. Aggressive commercial practices, such as a trader engaging in high pressure selling, are also prohibited. Traders must not mislead you, perhaps by using phrases such as 'sold as seen' or 'no refunds', or by failing to disclose that the vehicle was previously damaged in an accident. Fair wear and tear is not considered to be a fault. An older vehicle with high mileage may not be as good as a newer vehicle with low mileage, but it should still be fit for use on the road and in a condition that broadly reflects its age and price. If your rights are not met, the law gives you remedies. The law gives you rights and you are entitled to expect that the vehicle is of satisfactory quality, fit for purpose and as described. When you buy a used motor vehicle from a trader, you are making a legally binding contract, which is covered by the Consumer Rights Act 2015.
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